Business Process Outsourcing

BPO in India is a booming industry and continues to grow at a rapid pace witnessing high on-shore as well as off-shore activities in core and non-core businesses. There has been lots of transformations in this field and it is still going through many changes. In order to serve its clients better, Globez Professionals Solutions has gained years of experience to let its clients cope with the changing landscape of BPO industry. Cost, quality and productivity has given way to process re-engineering, specialization, and tech-platforms. The understanding of the varied factors in this field that comes into play has made Globez Professionals Solutions a leading company in BPO industry.

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Outbound service

 

Outbound Call Centers are involved with processes that sell either a particular product / service. They are usually dependent on their teams of telemarketers to get the product / services message across to the prospective customer, in order to get him / her interested enough to purchase on the spot.

We specializes in outbound call center services and offers a wide-array of call center and BPO solutions to help you increase revenue, reduce costs, increase operational efficiencies, and better delight your customers.

We specialize in the following Outbound services:

  • Tele Marketing and new Customer acquisition
  • Lead Generation
  • Appointment Setting
  • Survey

 

 Tele Marketing and new Customer acquisition 

 At the core of our customer, acquisition environment is providing a quality customer service experience and gaining the consumer’s confidence. The interaction generally begins with answering consumer questions regarding product information, product choices, cost, and availability. The middle and latter end of the call is dedicated toward an eventual sale (including up-sells and/or cross-sells) after the consumer’s questions have been answered and they have been put at ease. 

Lead Generation 

 Business Lead Generation service simply refers to the creation or generation of potential customer interest in a product or service. A lead can be generated for diverse purposes – selling, awareness, list building, research or even opinion polls. It is considered one of the most effective methods to gain prospective customers. The concept in not new, however, the approach is brand new today. 

Our advantage:

  • Reduced cost of sales
  • More sales volumes
  • Increased profits
  • Enhanced awareness of your product or service within your targeted market
  • Seamless representation of your services, products and company
  • Updated global prospect database
  • Reliable intelligence
  • Leverage sales team time
  • Scalability to retract or expand size of lead qualification or lead generation.

Appointment Setting 

 we do the appointment setting and appointment reminders for your companies, businesses and organizations. We have vast experience and skill sets required for taking your leads and making the calls, as well as for setting the sales appointments and conducting the follow-up reminders. Through effective campaigns, we provide qualified prospects to your business and sales employees. 

  

Survey 

We offers a range of market research and survey services for helping businesses in collection of market intelligence, measure interest of consumers in product/service offerings, and gain actionable feedback at reasonable rates. Our research is based on purchase situations, demographics, as well as usage situations. We offer survey services that present simple questionnaires to consumers so that they are interested in answering.